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IE 11 or higher, and current versions of Chrome, Firefox, and Safari are fully supported. Your browser must have JavaScript enabled. Please clear your cache if upgrading from 2.1. You may need to adjust security settings to enable Excel downloading.

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Production Maintenance Announcement

Descartes Datamyne Notification

 

Dear Valued Customer,

This notice is related to the US Datamyne online application. Descartes is currently in the process of migrating the US Datamyne online application to new hardware in a new datacenter to help provide an improved customer experience.

As a part of this migration, the servers that you use to access Datamyne will be moved starting on Sunday, November 18, 2018 at 8:00 AM EST (UTC-5) to 11:00 AM EST (UTC-5). During this time Datamyne Systems will be unavailable.

Once the migration is complete, you will access the Datamyne application through the same URL that you currently use to access the application. However, please note that some of the IP addresses for some of the links within the application will change. When the system makes an internal switch to us1.datamyne.com, the new IP address after the migration will be 216.241.125.70. Similarly, the new IP address for the download link (downloadus.datamyne.com) after the migration is 216.241.125.74.

Please make sure plans are in place for this service interruption and any firewall, proxy, or security rules associated with the new IP addresses. If you have any questions, please contact us at [email protected] or (833)262-2315 for assistance. Please reference CHN-3899.

Descartes Service Desk
Support North America +877.786.9339
Outside North America +800.7866.3390
email [email protected]

Take a test drive of Datamyne 3.0, available with 3 months of US Trade Data.

 

 

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