Rates Over-Rated

Carriers say shippers should value service, consider commitment by Bill Armbruster, blog anchor Shippers should consider a lot more than just rates when they are choosing their ocean carriers, say carrier executives in reacting to the results of our December survey on...

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Rates Matter Most

Reliability ranks second in survey of shippers’ criteria for carriers by Bill Armbruster, blog anchor Last month we did a survey asking what matters most to shippers when they choose an ocean carrier. Rates ranked as the top priority, garnering 41% of the votes,...

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Risky Business

Why exporting is outside many companies’ comfort zone By Bill Armbruster The results are in, and the risks have it. 37 people responded to the question in my last blog about the biggest obstacle to exporting. The results were: 4 Fear of the unknown 2 The credit crunch...

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