Join the Datamyne Team

Datamyne has created the world’s largest searchable database covering the import export trade of some 50 countries across 5 continents, including the US, and key markets in Latin America, Asia, Africa, and the European Union. Our subscribers use this data to define and shape their global marketing and sourcing strategies and to find and qualify new trading partners.

What sets us apart from other trade data providers is our service and market savvy – each customer gets personalized support from one of our team of experts. If you enjoy working with data and want to help companies reach their goals in international marketing, sales, supply chain management and procurement, then we would love to hear from you.

Our Culture

At Datamyne we value our employees, take pride in their accomplishments, foster their continued growth, and encourage their ideas. Our employees are entrepreneurial, independent, and results-oriented. Our work environment is dynamic, innovative, and fun-loving.

Datamyne is proud to be an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for all positions without regards to race, color, religion, sex, national origin, age, disability, sexual orientation, marital or veteran status.

We are currently hiring the following positions:

Customer Care Representative

Our customer care representatives are empowered as advocates for our customers. They provide help and training aimed at ensuring each customer gets the full value from their subscription to Datamyne. They also elicit customer input to our product development and service enhancements. Our customer care reps will be very comfortable working with data and doing a variety of things to ensure our customers are delighted with our product. They will also work in a team environment with our business development managers, helping to foster long term customer relationships and growth of the book of business.

Responsibilities

• Provides new customer training and on boarding
• Ensures customer satisfaction in order to improve renewal rates.
• Learns all about Datamyne’s products and competitive products in order to articulate the benefits and advantages of Datamyne
• Provides ongoing account support and helps drive usage
• Identifies and closes up-sell opportunities
• Handles client problem solving
• Records daily account activities in Salesforce

Requirements

• Bachelors Degree required
• Minimum 2 years business-to-business experience in customer support, preferably in information services industry, data products, media, or publishing
• Highly motivated team player with strong written and oral communication skills, outstanding work ethic, demonstrated problem solving ability and negotiation skills, great follow-through, time management skills and attention to detail
• Computer literate-working knowledge of Microsoft Office, Excel, use of sales automation tools (Salesforce a plus), experience using complex databases

Location:

• This position is located in our Miami sales office.

To apply for this position, please submit your resume with a cover note to: [email protected]

Business Development Manager

Our Business Development Managers are ambitious, self-driven, high energy producers who develop and drive forward new opportunities for Datamyne’s Commercial Sales Division, selling our online database to prospective customers. They also work in a team environment with our customer care representatives, helping to foster long term customer relationships and growth of the book of business.

Responsibilities

• Meets or exceeds monthly sales budget
• Effectively builds and maintains active pipeline of qualified sales opportunities through prospecting and cold calling
• Develops and executes sales demonstrations to potential clients on-site and online
• Closes new business
• Maintains customer relationships, continuously assessing and communicating how Datamyne can meet their needs
• Identifies and closes upsell opportunities
• Manages pipeline and CRM accuracy related to prospecting and sales activity
• Develops an in-depth understanding of all Datamyne’s products and competitive products to articulate the benefits and advantages of Datamyne

Requirements

• Bachelors Degree required
• Must be persevering, have excellent prospecting skills, strong hunter/closer mentality is essential
• Must consistently meet and exceed revenue quotas
• Minimum 3 years business-to-business sales experience preferably in data/information services industry
• Computer literate-working knowledge of Microsoft Office, Excel, use of sales automation tools (Salesforce a plus), experience using complex databases
• Job conducted remotely from home-based office

Travel

• Local travel required for sales presentations/product demos within assigned territory approximately 30% of time
• Attend company meetings at Miami headquarters 2-3 times per year

To apply for this position, please submit your resume with a cover note to: [email protected]