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Production Maintenance Announcement - Descartes Datamyne Friday, September 20, 2019 – Please be advised that Descartes Systems Group will be performing maintenance starting on Friday, September 20 at 19:00PM GMT and ending at 20:00PM GMT.  This maintenance is to update the Linux Servers. Descartes Datamyne will be briefly unavailable during this time frame. Questions or concerns can be directed to the [email protected] Please reference CHN-9464.

Mac Users: Datamyne requires adjustments
to your browser's security settings.

View instructions HERE

Minimum system reqs for Datamyne 3.0:

IE 11 or higher, and current versions of Chrome, Firefox, and Safari are fully supported. Your browser must have JavaScript enabled. Please clear your cache if upgrading from 2.1. You may need to adjust security settings to enable Excel downloading.

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Upcoming Server Migration

Descartes Datamyne Notification

 

Dear Valued Customer,

This notice is related to the US Datamyne online application. Descartes is currently in the process of migrating the US Datamyne online application to new hardware in to help provide an improved customer experience. As a part of this migration, the servers that you use to access Datamyne will be moved starting on Sunday, April 28, 2019 at 8:00 AM EST (UTC-5) to 09:00 AM EST (UTC-5). During this time Datamyne Systems will be unavailable. Once the migration is complete, you will access the Datamyne application through the same URL that you currently use to access the application.

If you have any questions, please contact us at [email protected] or (833)262-2315 for assistance.

Descartes Service Desk
Support North America +877.786.9339
Outside North America +800.7866.3390
email [email protected]

Take a test drive of Datamyne 3.0, available with 3 months of US Trade Data.

 

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