Learn How E.T.H. Cargo Services Became a Digital Freight Forwarder Using Descartes Solutions Challenge: Expanded Services Requires Automation
E.T.H. Cargo Services has been a family owned and operated business since it was founded in 2001 with just a few employees. As a smaller freight forwarder on the island of Puerto Rico, the company’s niche has always been its dedication to customer service. Decades ago, as E.T.H. expanded from air freight to ocean cargo, the company sought a tool to facilitate tariff management for Federal Maritime Commission (FMC) compliance. Over the last 10 years, as the company continued to diversify its services, E.T.H. wanted a technology partner not only to support ongoing growth and modernization, but to also drive the productivity gains and cost-savings necessary to maintain the service excellence its customers had come to expect.