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Production Maintenance Announcement - Descartes Datamyne Friday, September 20, 2019 – Please be advised that Descartes Systems Group will be performing maintenance starting on Friday, September 20 at 19:00PM GMT and ending at 20:00PM GMT.  This maintenance is to update the Linux Servers. Descartes Datamyne will be briefly unavailable during this time frame. Questions or concerns can be directed to the [email protected] Please reference CHN-9464.

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Minimum system reqs for Datamyne 3.0:

IE 11 or higher, and current versions of Chrome, Firefox, and Safari are fully supported. Your browser must have JavaScript enabled. Please clear your cache if upgrading from 2.1. You may need to adjust security settings to enable Excel downloading.

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Data Specialists

Our customers get individualized, attentive support and service


Amy Schlussel

Leader, Trade Data Specialist Team

Amy’s extensive experience in trade data includes more than a decade of achievement at PIERS in New York and Miami. She draws on her in-depth knowledge of trade intelligence and its uses in guiding the Customer Care team as they ensure our customers get the fullest value from Datamyne.

“Our customers tell us that one of the things that really sets Datamyne apart as a provider of trade data is the personal, individualized support we give them. That’s what we aim for: customer care that is in a class above the rest”

Sabrina Rodriguez

Product Manager

As Product Manager, Sabrina is responsible for defining data solutions and building product strategy for Datamyne. She focuses on developing innovative solutions while utilizing customer requirements and feedback to build products related to global trade data. She is responsible for collaborations with the development team to execute new product visions and maximize business value. Sabrina joined Datamyne in 2015 and worked closing with clients as a Data Specialist. She received her undergraduate degree and MBA from the University of Miami, and is fluent in both English and Spanish.

“I see every interaction with each Datamyne customer as an opportunity to make certain our team and our resources fully support their team and their goals.”

Rachael MacArthur

Trade Data Specialist

Rachael joined Zepol in 2014 and now, as a member of the merged Datamyne team, is on the front-line of product support, responding to customers’ questions and providing guidance on using product features. She is currently pursuing studies in computer science and software engineering at Park University.

“I take pleasure in my job and providing support for our customers and their unique queries. Each customer has different needs, which makes my job interesting and enjoyable every day.”

Brendan Sherman

Senior Trade Data Specialist

Brendan, who began his career with Zepol (now Datamyne), has a passion for helping customers achieve success. He provides training and guidance to product users, with the goal of ensuring every customer derives maximum value from their database access and analytical tools. Brendan graduated Cum Laude with a BA in Business Administration from the University of St. Thomas.

“People in the trade community are great to work with … and our product gives them an added edge of speed, accuracy and effectiveness in doing their jobs.”

Humberto Suarez

Maritime Data Specialist

Humberto (Bert) began his Datamyne career in 2008 working with our commercial accounts. He then moved over to our maritime transportation team. Today he is instrumental in supporting our global maritime customers. Fluent in both English and Spanish, he is currently studying Lithuanian.

“The maritime industry has always been information-driven, but today the advantage can come down to having the details just a little ahead of the competition. That’s the advantage Datamyne can deliver.”

Regine Supoint

Trade Data Specialist

Joining the Datamyne team in 2015 with an international resumé, Regine has been with the Warner Brothers sales organization in Neuilly Sur Seine, France, and before that, in claims and client care with Coface insurers in Paris and in Mexico City. She holds a BA in International Business from the Conservatoire National des Arts et Métiers and is fluent in French and English.

“There’s a whole world of opportunities out there for businesses: It’s my pleasure to help our customers use our trade data to find the best opportunities for them.”

Take a test drive of Datamyne 3.0, available with 3 months of US Trade Data.

 

 

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